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Step 1: Take the battery out of your mouse, wait for a second and then re-insert the battery. However, if your confident that your mouse is not freezing due to bad USB ports and old drivers, try these simple steps. Troubleshoot response failures in wireless keyboard or mouse.
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#Microsoft wireless mouse 3500 freezes Bluetooth
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The applications are running just fine, the keyboard shortcuts too are working but the mouse cursor simply refuses to move on the screen. You are working on your computer and the wireless mouse suddenly freezes up. This is a quick tip for people who have a wireless mouse that connects to the computer through a USB dongle (also known as a receiver).